More than just hypes

Many innovations and enhancements have paved the way of success of AMOS. Everyone within Swiss-AS and the customer community is encouraged to look at how to do things better and to contribute to sustainable new developments, concepts and ultimately to the longevity and competitiveness of the system.

Only developments that are receptive with customers are of true value for the end-users. The size and flexibility of Swiss-AS has allowed us to promptly react to new or changing needs and requirements of the market. The introduction of electronic signature and AMOSmobile, the deployment of functions for multi-entity and multi-operator contexts and the announcement of AMOScentral are only some recent samples.

To ensure that AMOS maintains its competitive edge also in the future, the AMOS Research Lab constantly evaluates new trends and technologies such as wearable devices, 3D Visualisation, IPv6 Networking or high availability and failover solutions.

Input from a large customer community

AMOS is a community product with all the advantages this entails for our customers. The system is used by a large customer base who actively supports AMOS by their requests, ideas and individual needs. Swiss-AS is obliged to react to the fast changing maintenance requirements and industry innovations at an early stage in order to satisfy the needs and expectations of the large clientele – as a community product AMOS is continuously challenged by the requirements of a large and diverse customer base.

The developments and enhancements made by Swiss-AS include not only the knowhow from the SWISS Group / Lufthansa Group in which Swiss-AS is embedded, but also the expertise of all members of the AMOS community who are asked to contribute to the selection, analysis and specification of new developments.

Well-staffed R&D and Product Management team

To keep pace with the fast ongoing changes in the aviation industry and keep AMOS up-to-date, nowadays around 50% of the Swiss-AS staff is allocated to the product development.

The work of R&D is powered by the Swiss-AS Product Management department which actively participates in industry working groups (as in the ATA e-business Program) to learn early about changing regulations and to bring in the Swiss-AS expertise when it comes to setting industry standards related to the exchange of electronic data.