AMOS Application Operation

AMOScloud hosting, AOS and AMOSmonitoring

Swiss-AS provides three distinct services from which Customers may choose when it comes to managing the operation of your AMOS instance.

  • Red A with Swiss cross on a cloud icon, logo for AMOScloud hosting

    AMOScloud Hosting

    For customers seeking a fully hosted AMOS environment, Swiss-AS offers AMOScloud, a comprehensive SaaS solution that ensures that the AMOS system is accessible through secure VPN connections from anywhere. 

    AMOScloud integrates the AMOS Operation Services (AOS) and AMOSmonitoring as part of its offering, ensuring a seamless, efficient, and worry-free AMOS operation without the need for on-premises infrastructure.

    Swiss-AS has designed a SaaS infrastructure to ensure a high level of operation in agreement with the latest IT and security standards, this entails:

    • An isolated hosted environment for each customer
    • Secure data privacy to comply with the latest GDPR requirements
    • Provide reliable system performance with optimized back-up and data recovery processes
    • Set up of active monitoring to prevent operational problems, low disk space, high CPU usage etc.

    The AMOScloud infrastructure is hosted using the Google Cloud Platform technology in the geographical Data Centre closest to the customer base.

    The customer is solely responsible for fulfilling application administration tasks, including defining user access and roles, writing reports, and configuring parameters and workflows.

    Given the wide range of expectations regarding system availability and set-up, and the fact that these are subject to the individual requirements of each customer, our technical experts will work with you to identify the ideal solution and approach to meet your specific needs.

  • Red A symbol with white cross, logo for AOS

    AMOS Operation Services (AOS)

    AOS offers comprehensive support for the management of your AMOS application server and database. If there is a lack of internal expertise to maintain a stable AMOS environment or if there is a desire to enhance the team with Swiss-AS's extensive experience, AOS is designed to take over key operational tasks.

    The services have been developed with the objective of meeting specific customer requirements. Some customers may lack the in-house expertise needed to maintain a stable AMOS application, while others may wish to enhance their expert team with Swiss-AS's unparalleled experience and knowledge in AMOS operations. In both cases, Swiss-AS acts as a second set of eyes, overseeing all aspects of AMOS to ensure optimal performance and stability.

    The services offered include:

    AMOS Server Management

    • Installation of the latest AMOS system patches
    • Installation of the latest AMOS Stable Release
    • Monitoring of scheduled tasks, file system size and AMOS log files

    Database Management

    • Installation of new database versions
    • Configuration and supervision of database backup and database size
    • Monitoring of database log files, database size
    • Monitoring of performance parameters (incl. cache, statistics and memory)

    Weekly operations report

    • Covering the most significant operating key figures

    AOS offers an exceptional cost/benefit ratio, driven by economies of scale and over 100 years of accumulated expertise in AMOS administration. This allows customers to outsource critical operational tasks at a fraction of the cost of in-house solutions.

    Please note that Swiss-AS reserves the right to withhold certain services in specific geographic locations under certain circumstances.

  • AMOSmonitoring

    AMOSmonitoring

    To ensure optimal system performance, Swiss-AS has introduced AMOSmonitoring—an intelligent and proactive tool designed to modernize the way your AMOS environment is monitored. With AMOSmonitoring, you gain real-time insights into the status of your AMOS system through a dedicated web platform.

    In the event of an adverse occurrence, the AMOS administrator will be immediately alerted by a notification that includes instructions to restore the system availability or performance levels without delay. AMOS monitoring also offers proactive recommendations to prevent incidents from occurring.

    Key features of AMOSmonitoring include:

    • Instant Alerts: Immediate notifications in case of performance issues, along with instructions for rapid resolution.
    • Proactive Recommendations: Actionable insights to prevent issues before they arise.
    • Performance Tracking: Monitor system changes and their operational impact with detailed reports.

    The tool can be set up within minutes, allowing customers to maintain optimal performance and reduce the likelihood of incidents. Backed by a team of dedicated Performance Engineers, AMOSmonitoring simplifies troubleshooting and standardizes operational procedures, ensuring increased AMOS availability and stability.

    Together, AMOScloud, AOS, and AMOSmonitoring create a comprehensive set of services that ensures your AMOS system remains highly available, secure, and optimally performing, freeing your team to focus on strategic initiatives.