Go-Live of AMOS Line Maintenance Manager (LMM) at SWISS

This fully integrated solution simplifies workflows and enhances efficiency.
20.01.2025
A SWISS line maintenance technician performing maintenance on an aircraft engine at the airport, with the engine panel open and airport facilities visible in the background.

At a glance

  • Adoption of AMOS LMM highlights SWISS’ commitment to modernising its maintenance processes. 
  • SWISS mechanics now perform tasks using one tool, reducing system complexity.
  • The collaboration between SWISS and Swiss-AS ensured a tailored, integrated solution for digital maintenance processes.

Swiss AviationSoftware (Swiss-AS) is proud to announce that the AMOS Line Maintenance Manager (LMM) has successfully gone live at Swiss International Air Lines (SWISS). This milestone marks a significant step forward in optimising digital maintenance processes and enhancing efficiency within SWISS’ maintenance operations.

The AMOS Line Maintenance Manager module is an essential tool for line maintenance supervisors, offering an intuitive platform to streamline operations. It enables users to easily visualize incoming flights and ground times, as well as work packages and assigned events. Additionally, supervisors can assign line checks, create tasks and allocate the appropriate staff to each task and notify them about their work assignments, ensuring smooth communication and workflow.

A Unified, Efficient Solution for Maintenance Operations

The adoption of AMOS LMM highlights SWISS’ commitment to modernising its maintenance processes. The introduction of this integrated solution simplifies the digital system landscape and reduces the number of tools required for maintenance operations. SWISS mechanics can now efficiently complete tasks using a single tool on their iPads, significantly enhancing their workflow.

Prior to the implementation of AMOS LMM, SWISS had already taken a major step towards digitalisation in 2017 by equipping over 600 mechanics with iPhones and enabling them to digitally view and accept tasks. This transition away from paper-based task distribution laid the foundation for SWISS’ ongoing digital transformation. However, as digital requirements evolved, the need for a more comprehensive and integrated solution became clear, prompting the move to AMOS LMM.

Collaborative Development with Swiss-AS

The development and implementation of AMOS LMM at SWISS have been a collaborative journey. While the initial version of AMOS LMM required further adaption to align with SWISS’ requirements, the partnership between SWISS and Swiss-AS enabled the enhancement of the tool to suit the airline’s specific needs. This tailored approach has ensured that AMOS LMM seamlessly integrates into SWISS’ operations, providing a modern and future-proof solution.

A Smooth Transition and Successful Go-Live

The go-live event was a resounding success, with the system proving stable and operational from day one. Swiss-AS representatives were on-site at SWISS’ Line Maintenance offices in Zurich to support the launch. Currently, approximately 40 users per shift, including short-haul mechanics, cabin and IFEN (In-Flight Entertainment and Network) technicians, dispatchers, and the Maintenance Control Center (MCC), are actively using AMOS LMM.

Looking Ahead

The transition to AMOS LMM not only enables SWISS to avoid a cost-intensive update of previous tools but also ensures the adoption of an advanced, integrated solution that aligns with the airline’s strategic goals. The previous scheduling tool has been decommissioned since the end of October.

Swiss-AS extends its gratitude to the entire SWISS team for their dedication and collaboration throughout this process. The successful go-live of AMOS LMM reflects the strength of the partnership between Swiss-AS and SWISS and sets the stage for continued innovation in digital maintenance solutions.

"Despite already having a digital solution for task allocation, we decided to migrate to AMOS LMM, because we value the full integration and “one-stop-shop” approach with AMOS. The end-users like working in one system and our AMOS administrators appreciate all data being stored in the same database without the need for interfaces. By implementing AMOS LMM, we have simplified our application landscape and introduced an efficient and scalable resource allocation tool." says Severin Achermann, AMOS-LMM Project-Lead, Swiss International Air Lines AG

About Swiss International Air Lines

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.

About Swiss AviationSoftware and AMOS

Swiss-AS, part of the Lufthansa Technik Digital Tech Ops Ecosystem, is a leading provider of aviation maintenance management software, which offers an end-to-end integrated, highly intelligent software suite designed to manage the entire spectrum of maintenance activities. 
AMOS, in combination with its mobile package, empowers its large and loyal aviation customer base – ranging from pure operators of all sizes, major low-cost, regional and flag carriers, to large airline groups to MRO providers – to digitalize and automate their maintenance processes. 
For more information, please contact us via marketing@swiss-as.com or visit us at SWISS-AS.COM.